Conception, design and rollout of a digital communication- and collaboration-tool

Digital world of work as a mirror of the corporate culture

The goal is to display Mars’ corporate culture as well in digital communication and collaboration. To achieve this, we support the Market Supply Chain department to optimize the existing Microsoft SharePoint Online in terms of content as well as usability.

Modernization of work processes

In a comprehensive analysis phase, together with a highly motivated project team, we could redesign the communication and information structures and streamline processes – with a focus on the individual needs of the end users in combination with the strategic goals of the department. Usability, process conformity and user acceptance were therefore the highest premise. The introduction of the new SharePoint “CoCo – Communication and Collaboration” was reinforced by a change management campaign that aroused, with the methods irritation and motivation, curiosity and interest for change.

CoCo has been proving itself effectively in everyday work for several months now. The project team even won the “BOM – Best of MARS” award, which awarded them for CoCo. We continue to support the team in the context of continuous improvement on the path of digitalization.

  • Customer:

    Mars GmbH, Market Supply Chain

  • Project Management:

    Monika Brandt, Sandra Isserstedt, Melanie von Salzen-Müllerstedt

  • Tool:

    Microsoft SharePoint Online